- Korek Telecom chooses Ericsson’s Spare Parts Management Service to maintain high network performance
- Ericsson’s Spare Parts Management Service will provide Korek with improved network availability and high performance while providing a better user experience.
Ericsson (NASDAQ:ERIC) has been chosen by Korek Telecom to provide Spare Parts Management Service (SPMS), to ensure deliver a higher standard network performance to subscribers..
As a continuation of its long-standing relationship with Korek, Ericsson will manage all spare parts required by Korek network. This will include warehouse storage in Erbil and Baghdad, as well as logistics – such as transporting parts between Ericsson’s global replacement warehouse to different delivery points across Iraq.
The SPMS will help Korek to increase efficiency related to owning a spare parts inventory. Additionally, the service helps to maintain high network performance, providing a seamless experience for customers.
Sirwan Mustafa, Chairman of Korek telecom , said “Our relationship with Ericsson goes years back, and we are pleased to be making this new collaborative step. Ericsson’s spare parts management service will allow us to focus our energies elsewhere in our business, to deliver innovative solutions that will boost our customers’ experience.”
“Korek is committed to providing a superior service to its subscribers, as its continuous efforts to improve customer experience prove,” said Mohamad Dergham, President Ericsson North Middle East. “The Ericsson SPMS will support Korek in this objective, and facilitate Iraq’s journey towards the Networked Society.”