Korek telecom, the fastest growing mobile operator in Iraq, announced today the successful completion and implementation of Ericsson Charging and Billing in One (CBIO) system. This new innovative system by Ericsson provided Korek’s subscribers with pro-activity, personalization, control and service quality.
Through this agreement, Ericsson managed the planning, design and integration of the full solution and the migration of service offerings and subscribers into Korek’s existing infrastructure which enabled its postpaid and prepaid mobile subscribers to enjoy benefits such as flexible tariffs and full control of costs as well as bonuses and awards. The deployment of this project also enabled Korek to offer seamless telecommunication services across all end-user segments.
"As a telecom operator, we always seek to provide our customers with the best service and the latest technology, The CBIO will give us the flexibility to deliver new services, unified rating across all plans and better support," said Mr Sirwan Moustafa (Chairman of KOREK telecom).
Mr. Sirwan also confirmed that Korek is proud to be an innovative operator and is amongst the first in the MEA and the only one in Iraq to have such a solution operational bringing a lot of advantages to Korek and its customers.
Now and with the completion of this project, Korek have a single revenue management system for all its subscribers and services, which include features such as discount and promotion handling, real-time rating, segmentation and pricing and promotions.
Tarek Saadi, President of Ericsson North Middle East said "With the completion and successful implementation of Ericsson’s CBIO system, KOREK is realizing their strategic vision to be the forefront of introducing the latest innovative services in Iraq. Launching the CBIO significantly differentiates KOREK by providing the best customer experience to their subscribers in Iraq who are currently enjoying the benefits of this smart service. We are delighted to have been selected for this important project and continue our long standing partnership with KOREK." added Saadi.