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BlackBerry FAQs

  • Tell me about the Korek BlackBerry service? What does it do?

  • How does a BlackBerry work?

  • What are the benefits of BlackBerry Internet Solution (BIS) from Korek?

  • How do I activate my Korek BlackBerry Service?

  • Is prepaid BlackBerry service the same as postpaid?

  • Who can activate the BlackBerry Service?

  • What do I need to access Korek’s BlackBerry Service?

  • Which handsets are compatible with the BlackBerry Service?

  • Which plans are available with BlackBerry Service?

  • On average how much do data services cost per month?

  • How can I setup email on my BlackBerry?

  • I already have an account with another network. Will I be able to get Korek BlackBerry Service?

  • How many email accounts can I setup with my BlackBerry device?

  • Can I renew my BlackBerry plan?

  • How do I renew and select another plan?

  • Where can I purchase a BlackBerry Devices?

  • What if my BB subscription quota is consumed before the end of my subscription validity? Or I just wanted to use additional Quota within the subscription period?

  • Can I access my BlackBerry service through placing my SIM card in a USB modem?

  • Can I download files (documents, music, videos) through my BlackBerry data package?

  • Can I cancel the service at any time?

  • What happens if I don’t have enough credit on my balance to cover the service monthly charge or if I didn’t pay my bill?

  • How can I inquire about my BlackBerry data package usage?

  • Can I carry over my data package to the next month if I didn’t use it all in one month?

  • How long does it take to access data services and how quickly can I start using them?

  • Can I use BlackBerry data services when I’m roaming abroad?

  • Can I access my personal emails from Yahoo/Gmail/Hotmail as well as my work emails on my BlackBerry?

  • Can I open attachments using my BlackBerry? Can I edit/modify these attachments and forward them?

  • Is BlackBerry Messenger (BBM) free of charge?

  • What should I do if my BlackBerry® Smartphone is lost or stolen?

  • I use the BlackBerry services of an operator outside of Iraq. Can I access these services while I am roaming in Iraq?

  • Can I access emails and the internet on my BlackBerry when I’m not on Korek’s network?

  • Can I browse the Internet with a BlackBerry smartphone?

  • What happens when a prepaid customer doesn't have enough balance in their account on the date of subscription renewal? Does the subscription date change when they recharge the next time?

  • Where can I download the latest BlackBerry Desktop Manager or Smartphone software?

  • How Can I Install/Update my BlackBerry Software?

  • Is the BlackBerry Desktop Manager compatible with Mac?

  • Choose the Korek Package for BlackBerry Service that suits your needs:

  • What are the differences between the BlackBerry VIP, Plus, Complete and Social Services?

  • What is BlackBerry Complete?

  • What is BlackBerry Social (BB Social)?

  • What are the applications I can use with BlackBerry Social?

  • Can I browse the internet while I’m subscribed to BlackBerry Social?


For further inquiries call 411 from your Korek phone.
 
The above information and/or prices are subject to change without prior notice